Hi Karen, Mary gave you some good suggestions. Sounds like you're still trying to remember just which control does what. You know about the slide button on top of the camera for changing the size of the image on the array. The two knobs on the front are the intensity and threshhold. The top one is the intensity and you might want to start with it turned fully clockwise to get the most intensity from the array. The one below that is the threshhold control and you need to adjust that so the letter appears on the array but you don't want to advance that in the clockwise direction or the letters become blurred. On the other hand, if you don't have the threshhold control high enough, the letters can appear broken and incomplete. Just where you set it depends on the clarity of the print, but I've found that if you turn it down and advance it slowly that the best position is just a verry little bit after the letter can be clearly felt. Also, the condition of your array and the light in the camera lens will effect what is a good setting for the threshhold. If your battery will hold a charge as long as the adapter is plugged in, but looses it quickly after you unplug you're in good shape, but you will reach a point where the optacon won't respond very well if at all even if the AC adapter is plugged in. I think someone mentioned that and I've had it happen here. When you reach that point, your only recourse is to have it repaired. Also, if you scan letters and then move to a blank spot on the page, does the array stop vibrating completely? Sometimes elements on the array will fire all the time which can really confuse reading. Again, if this happens it's time for the repair person to do their thing. I've been using an Optacon since 1972 and still use it every day even though I have good scanning software and an HP scanner. There are just some things only the Optacon will do. I was fortunate enough to have two weeks of training at TSI back in 1972 and it was one of the hardest, most frustrating, most exciting and wonderful times in my life. It still amazes me that I can read printed books, especially older ones which were around and even out of print long before the Optacon was ever developed. It's an experience I wouldn't trade for anything. Don To unsubscribe at any time, just send a message to: optacon-l-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the message subject. Tell your friends about the list. They can subscribe by sending a message to: optacon-l-request@xxxxxxxxxxxxx with the word "subscribe" (without the quotes) in the message subject.