Paula, You're right about the need for detail; it's hard to tell the difference between 2 and z, 1 and I and l, 8 and B, 0 and o; those are problems for me even after all these years. I dread it when I have to get a serial number that has letters and numbers in it in random upper and lower case, with numeric and alphabetic characters. Sometimes it takes a few tries before it's right. So we definitely need small pins or reeds, and a lot of them. Mary to view the list archives, go to: www.freelists.org/archives/optacon-l To unsubscribe at any time, just send a message to: optacon-l-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the message subject. Tell your friends about the list. They can subscribe by sending a message to: optacon-l-request@xxxxxxxxxxxxx with the word "subscribe" (without the quotes) in the message subject.