Hi, since it's the case, and, the key fell out, they may not be as generous.
Sent from my iPhone 5S
On 29 Aug 2016, at 1:49 am, Ann Parsons <akp@xxxxxxxxxxxx> wrote:
Hi all,
Folks, the Touch has only been out since March. That's six months! In my
book that means it's still under warranty. It should not cost Eden a red
cent! Boy, sometimes I hate it when people just lie down and assume that
the worst will happen. If you expect fair treatment, you'll probably get it.
It's under warranty, hello?
Ann P.
Original message:
Hi,
If you call hw, they my might be able to give you a caust estiment. Hth.
On August 28, 2016 1:47:54 PM EDT, Eden Kizer <edenkizer@xxxxxxxxxxx> wrote:
Yesterday I noticed my dot 2 key was acting quirky but it seemed to right
itself. Today it snapped off. There's a little rubber thing that also came
off too. I am unable to use touchbraille due to dexterity issues. I wonder
how long it will take to get a replacement keyboard. I wonder if they will
send one without charging me a bunch of money. It was not my fault.
------------------------------------------------------------------------
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Sent from my Android device with K-9 Mail. Please excuse my brevity.
--
Ann K. Parsons
Portal Tutoring
EMAIL: akp@xxxxxxxxxxxx
web site: http://www.portaltutoring.info
Skype: Putertutor
"All that is gold does not glitter,
Not all those who wander are lost."
-------------------------------
BNU: BrailleNote Users - a forum for users of BrailleNote family of products
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