[BNU] Re: sad problem for me who can't use touchbraille

  • From: Ann Parsons <akp@xxxxxxxxxxxx>
  • To: edenkizer@xxxxxxxxxxx
  • Date: Sun, 28 Aug 2016 20:44:41 -0400

Hi all,

Eden, it should be under warranty.  So, call them and get it fixed.

Ann P.

Original message:

Yesterday I noticed my dot 2 key was acting quirky but it seemed to right itself. Today it snapped off. There's a little rubber thing that also came off too. I am unable to use touchbraille due to dexterity issues. I wonder how long it will take to get a replacement keyboard. I wonder if they will send one without charging me a bunch of money. It was not my fault.
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--
Ann K. Parsons
Portal Tutoring
EMAIL:  akp@xxxxxxxxxxxx
web site:  http://www.portaltutoring.info
Skype: Putertutor

"All that is gold does not glitter,
Not all those who wander are lost."
-------------------------------
BNU: BrailleNote Users - a forum for users of BrailleNote family of products 
from Humanware.
Website: www.braillenoteusers.info

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