Hi all,
Folks, the Touch has only been out since March. That's six months! In
my book that means it's still under warranty. It should not cost Eden
a red cent! Boy, sometimes I hate it when people just lie down and
assume that the worst will happen. If you expect fair treatment,
you'll probably get it. It's under warranty, hello?
Ann P.
Original message:
Hi,
If you call hw, they my might be able to give you a caust estiment. Hth.
On August 28, 2016 1:47:54 PM EDT, Eden Kizer <edenkizer@xxxxxxxxxxx> wrote:
Yesterday I noticed my dot 2 key was acting quirky but it seemed to right itself. Today it snapped off. There's a little rubber thing that also came off too. I am unable to use touchbraille due to dexterity issues. I wonder how long it will take to get a replacement keyboard. I wonder if they will send one without charging me a bunch of money. It was not my fault.
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