Hi Eden,
You'll probably need a new carrying case, since the keys are
attached to it. Call HumanWare tomorrow as soon as you can, so
that you can have your problem solved quickly.
Blessings,
Linda
----- Original Message -----
From: Eden Kizer <edenkizer@xxxxxxxxxxx
To: braillenote@xxxxxxxxxxxxx
Date sent: Sun, 28 Aug 2016 10:47:54 -0700
Subject: [BNU] sad problem for me who can't use touchbraille
Yesterday I noticed my dot 2 key was acting quirky but it
seemed to right itself. Today it snapped off. There's a little
rubber thing that also came off too. I am unable to use
touchbraille due to dexterity issues. I wonder how long it will
take to get a replacement keyboard. I wonder if they will send
one without charging me a bunch of money. It was not my fault.
-------------------------------
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BNU: BrailleNote Users - a forum for users of BrailleNote family of products
from Humanware.
Website: www.braillenoteusers.info
IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply
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