[bksvol-discuss] Re: need some help--three doors to death
- From: Mike Pietruk <pietruk@xxxxxxxxx>
- To: bksvol-discuss@xxxxxxxxxxxxx
- Date: Wed, 31 Aug 2005 12:43:17 -0400 (EDT)
ok. Here again, we see a major flaw in the BookShare approval system.
It appears, from my checking, that Gustavo is technically correct.
The title appears to be:
The Handmaiden: a Novel.
ok fine. The title likely needs a tweek. So why doesn't Gustavo just
make the change which likely would take less time than his cryptic note
which Tracy isn't likely to see (why should see check Step 1) or anyone
else who downloads the book again?
People for the most part aren't going to pay that close attention to that
comment.
And even if Tracy sees it, whatever she decides to do (if anything), is
going to require a reupload of the book at a minimum.
And Tracy, as the validator, knows about as much about the book as Gustavo
does.
The book is off Step 1 so (hopefully) Tracy is the one that grabbed it (no
way for anyone to know as that info is unavailable).
Hopefully, lessons can be learned from situations such as this preventing
future occurrences and developing approaches that work to get books into
the hands of customers quickly rather than one year after their
submission.
If Bookshare is so understaffed, and I am guessing that it is, to do
everyday administrative work and the budget cannot afford additional paid
staff, why not figure out some way to utitlize either in-house or outside
volunteers
to do some of these clerical functions which obviously overtax Gustavo and
Janice.
After all, there is only so much that can be done in 40-45 hour work
weeks,
and they (hopefully) have a life to live outside of Benetech.
Just so there is no misunderstanding, my rant is directed at no
individual. As a submitter and validator, I am getting more and more
frustrated in how long it takes things to get through the system, getting
the administrative stamp, and then having some automated tool upon
occasion destroy one's hard work.
Other related posts:
