[bksvol-discuss] Re: need some help--three doors to death
- From: "Kaitlyn Hill" <Kaitlyn@xxxxxxxxxxxxx>
- To: <bksvol-discuss@xxxxxxxxxxxxx>
- Date: Wed, 31 Aug 2005 17:16:28 -0700
Hello Mike,
I like the idea of having volunteers outside of in house, or like we use to
say on AOL in the outhouse, do some of the day to day busy work. I worked
for AOL for 12 years four as a volunteer and 8 as an area leader. I think it
is getting less now but at one time they had over 10,000 volunteers who
helped run the system. There are some very computer savvy users who could
help the over all operation.
One of these duties could be to cross check these types of books when it is
a minor mistake. Other things could be keeping the Marissa list updated,
watching the site for duplicates and clearing them out when needed, etc.
This would allow those in-house to take care of the nuts and bolts of
keeping the business running.
Kaitlyn
Healing Practitioner
"The cost of a thing is the amount of what I call life, which is required to
be exchanged for it immediately or in the long run."
Henry Thoreau
-----Original Message-----
From: bksvol-discuss-bounce@xxxxxxxxxxxxx
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Mike Pietruk
Sent: Wednesday, August 31, 2005 9:43 AM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: need some help--three doors to death
ok. Here again, we see a major flaw in the BookShare approval system.
It appears, from my checking, that Gustavo is technically correct.
The title appears to be:
The Handmaiden: a Novel.
ok fine. The title likely needs a tweek. So why doesn't Gustavo just
make the change which likely would take less time than his cryptic note
which Tracy isn't likely to see (why should see check Step 1) or anyone
else who downloads the book again?
People for the most part aren't going to pay that close attention to that
comment.
And even if Tracy sees it, whatever she decides to do (if anything), is
going to require a reupload of the book at a minimum.
And Tracy, as the validator, knows about as much about the book as Gustavo
does.
The book is off Step 1 so (hopefully) Tracy is the one that grabbed it (no
way for anyone to know as that info is unavailable).
Hopefully, lessons can be learned from situations such as this preventing
future occurrences and developing approaches that work to get books into
the hands of customers quickly rather than one year after their
submission.
If Bookshare is so understaffed, and I am guessing that it is, to do
everyday administrative work and the budget cannot afford additional paid
staff, why not figure out some way to utitlize either in-house or outside
volunteers
to do some of these clerical functions which obviously overtax Gustavo and
Janice.
After all, there is only so much that can be done in 40-45 hour work
weeks,
and they (hopefully) have a life to live outside of Benetech.
Just so there is no misunderstanding, my rant is directed at no
individual. As a submitter and validator, I am getting more and more
frustrated in how long it takes things to get through the system, getting
the administrative stamp, and then having some automated tool upon
occasion destroy one's hard work.
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