RE: Oracle 911 Article
- From: Rachel Carmichael <wisernet100@xxxxxxxxx>
- To: oracle-l@xxxxxxxxxxxxx
- Date: Fri, 5 Mar 2004 02:54:30 -0800 (PST)
our change management process works that way.... even emergency changes
have to go through an accelerated process in test
--- Niall Litchfield <n-litchfield@xxxxxxxxxxxxxxxxxxxxxxx> wrote:
> > You guys are going to enjoy this :-).
> >
> > I just read a very interesting article that managed to insult
> > some of my
> > favorite Oracle authors and the entire state of Alabama!
>
> Hmm we have a script with a number of ctas statements in it
>
> Where 'pope'='catholic'
> Where 'manager name'='in'
> Where 'niall'='big and clever' etc
>
> I read the alabama comment in the same light.
>
> > Now
> > I've heard Mr.
> > Burleson speak before, and I must admit that I thought he was
> > a dynamic and
> > entertaining speaker. But do you really think that Oracle
> > Support has ever
> > told anyone to call HIM to solve their performance problems
> > (his article
> > makes this claim)?
>
> I doubt that oracle support make specific partner recommendation in
> an iTAR though they might. On the other hand if you have purchased
> support from oracle because you have no-one experienced in house
> (though why you would then be running oracle is beyond me) I can
> imagine support saying something along the lines of , "well if you
> are uncomfortable with doing this you might hire either ourselves or
> a third party oracle specialist to do this work for you". The first
> consultancy site that is returned in a google search for "oracle
> expert" is www.dba-oracle.com
>
> In general I didn't like the tone of the article, but I do have to
> agree with jonathan that the article focusses on business problems
> and implications for clients, I like that. That said I find this
> approach hard to square with "Unlike academic and scientific Oracle
> DBAs who demand proofs and reproducible results before making an
> Oracle change". We can't be the only Oracle house that has a change
> management process that involves reproducing problems on test and
> applying a fix to show that it works first can we? This is a business
> process and definitely not a result of the DBA insisting on proof
> before changes are applied. All good change management requires some
> evidence that the change will have the desired effect - doesn't it?
>
> Niall Litchfield
> Oracle DBA
> Audit Commission
> +44 117 975 7805
>
>
>
>
>
>
>
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