RE: Obtuse errors at MOS
- From: "Blanchard, William G" <William.Blanchard@xxxxxxxxxxxxx>
- To: <andert@xxxxxxxxx>, "Oracle L" <oracle-l@xxxxxxxxxxxxx>
- Date: Wed, 3 Nov 2010 11:58:53 -0500
supporthtml.oracle.com
From: oracle-l-bounce@xxxxxxxxxxxxx
[mailto:oracle-l-bounce@xxxxxxxxxxxxx] On Behalf Of Stephen Andert
Sent: Monday, November 01, 2010 10:56 AM
To: Oracle L
Subject: Re: Obtuse errors at MOS
I have been trying to open an SR since Fri but it won't let me choose a
category, but won't even let me save as a draft until do. The category
drop-down doesn't drop. The Flash interface is NOT an upgrade AFAICT.
Argh. Waiting for a call back from support now.
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Stephen Andert
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On Fri, Oct 29, 2010 at 6:27 PM, Jared Still <jkstill@xxxxxxxxx> wrote:
On Fri, Oct 29, 2010 at 11:50 AM, Yong Huang <yong321@xxxxxxxxx> wrote:
> because the HTML interface was unable to create an SR
> a few months ago.
> Dunno if they have fixed that.
You can create an SR on supporthtml.oracle.com. The problem is
its short
timeout, maybe 1 or 2 hours. So if it takes you too long to
prepare the
SR, you may lose what you typed. The Flash interface has a much
longer
timeout.
Yong, the issue I was referring to was not due to a timeout.
It was simply not possible to create an SR in the HTML MOS site.
It appears they have fixed that.
I did open an SR on it. :)
Jared Still
Certifiable Oracle DBA and Part Time Perl Evangelist
Oracle Blog: http://jkstill.blogspot.com
Home Page: http://jaredstill.com
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