Re: Obtuse errors at MOS
- From: Yong Huang <yong321@xxxxxxxxx>
- To: jkstill@xxxxxxxxx
- Date: Fri, 29 Oct 2010 11:50:38 -0700 (PDT)
> because the HTML interface was unable to create an SR
> a few months ago.
> Dunno if they have fixed that.
You can create an SR on supporthtml.oracle.com. The problem is its short
timeout, maybe 1 or 2 hours. So if it takes you too long to prepare the
SR, you may lose what you typed. The Flash interface has a much longer
timeout.
Once I spent time doing something in the browser cookie to see if I
can prolong the timeout. I couldn't get it to work. In fact, the timeout
may be on the server side. Then it's completely impossible.
Yong Huang
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