[optacon-l] Re: optacon repair
- From: "Dave Godfrey" <Dave.Godfrey@xxxxxxxxxxxx>
- To: <optacon-l@xxxxxxxxxxxxx>
- Date: Fri, 15 May 2009 14:15:23 +0100
Ok Wilna,
One or more of the internal signal wires to the retina is intermittent.
What I can do is bring this area of the cable into the retina camera
barrel, and repair it. There will then only be a slight shortening of
the cable. I will check the other signal wires at the same time as this
is a vulnerable area for wire breaks due to the stresses and strains of
the cable at the grommet entry.
When you do send it over, please ensure the Customs documentation states
that it is being sent here for repair only and not for resale, other
wise Customs import duty will be charged!
Best regards
Dave Godfrey
Market House Business Centre
Suite F, 2 Marlborough Rd
Swindon
SN3 1QY
Tel: +44 [0] 1793 435225
Fax: +44 [0] 1793 490525
www.blazie.co.uk
-----Original Message-----
From: optacon-l-bounce@xxxxxxxxxxxxx
[mailto:optacon-l-bounce@xxxxxxxxxxxxx] On Behalf Of Hermina Turnbull
Sent: 15 May 2009 09:42
To: optacon-l@xxxxxxxxxxxxx
Subject: [optacon-l] Re: optacon repair
Good day
No, the cable is not broken completely. When the camera is in the
normal reading position there is no image and is it as if the battery is
flat. When I lift the cable at the back of the camera the image
emerges. Thank you for your offer. I will definitely take you up on
the offer. I will just see if I can arrange a replacement with a friend
of mine over the weekend.
Regards
Wilna Turnbull
-----Original Message-----
From: optacon-l-bounce@xxxxxxxxxxxxx
[mailto:optacon-l-bounce@xxxxxxxxxxxxx] On Behalf Of Dave Godfrey
Sent: 15 May 2009 10:30 AM
To: optacon-l@xxxxxxxxxxxxx
Subject: [optacon-l] Re: optacon repair
Hello Wilna,
I've been servicing Optacon's here in the UK for over 20 years, so if
you wish you could send it to me for repair. I usually turn round
repairs within a few days, so you wouldn't be too long without it. The
main delay would be transit time to and from the UK.
Which model of Optacon do you have and is the camera cable intermittent
or have you lost the image all together?
Best regards
Dave Godfrey
Blazie
Market House Business Centre
Suite F, 2 Marlborough Rd
Swindon
SN3 1QY
Tel: +44 [0] 1793 435225
Fax: +44 [0] 1793 490525
www.blazie.co.uk
-----Original Message-----
From: optacon-l-bounce@xxxxxxxxxxxxx
[mailto:optacon-l-bounce@xxxxxxxxxxxxx] On Behalf Of Hermina Turnbull
Sent: 15 May 2009 06:51
To: optacon-l@xxxxxxxxxxxxx
Subject: [optacon-l] Re: optacon repair
Good day
I am from South Africa. Here there is only one person repairing
Optacons. It appears as if my retina cable is broken and he is unable
to fix it. In my work set-up I also cannot afford being without an
Optacon for a day. I therefore desperately need another Optacon or
other effective reading device.
Regards
Wilna Turnbull
-----Original Message-----
From: optacon-l-bounce@xxxxxxxxxxxxx
[mailto:optacon-l-bounce@xxxxxxxxxxxxx] On Behalf Of
maryemerson@xxxxxxxxxxxxx
Sent: 15 May 2009 07:08 AM
To: optacon-l@xxxxxxxxxxxxx
Subject: [optacon-l] optacon repair
Wilna,
Rather than getting a replacement machine, you could get your machine
repaired. Depending on your location, there are optacon technicians in
some
parts of the world who do excellent work and repair machines. Richard
Oehm
has helped many of us, and his prices are reasonable, and I've gotten my
machines returned to me within a couple of weeks. If you can let the
list
know your location (USA, Canada, Europe, etc.), somebody can give you
contact information. The problem with this is that you won't have your
machine for a couple of weeks, but you will have a working optacon after
it
is fixed.
Mary
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