When filling out a response to send to a company via their websiete, I had to
type in what I think is called a capture code, or some such thing. It is the
pattern of letters and numbers which are not spoken by a screenreader, but
which ensure the sender of the web-based e-mail is human and not automated. I
could easily read the code with me optacon, and type in the code to validate
the e-mail. I wasnât sure that my message of dismay and annoyance over their
website and poor company customer service got through (well, they did want
feedback after all), until I received a personal reply from their customer
service.
Long live the optacon!
Charles
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