[muglo] Re: Lost file - the latest in the continuing saga

  • From: "Eric D" <hideme666@xxxxxxxxxxx>
  • To: muglo@xxxxxxxxxxxxx
  • Date: Sun, 18 Jan 2004 18:12:26 -0500

>I'm totally baffled - why would the file be in PowerPoint, which I've
>never used and was not using at the time the file disappeared?

So, I take it you did *not* prepare your presentation in PowerPoint?

In what app did you make the presentation? Word?

>I've searched in Finder and it can't locate the file.

Have you searched with command-F and then select "look everywhere" and then 
type in part of the document's name?

>Also, I don't understand how I can update Office for X to 10.1.5 from
>downloading it from the internet.  Don't I have to pay for it at some
>point?  And isn't it better to have the original disks for the program?
>(I don't right now, which has made things more difficult.)

Let's start at the beginning. You have Office for OS X installed on your 
computer. Right? If so, then chances are that you are running version 10.0.0 
(open up one of the applications, e.g. Word and select About Word).

MS Office for X 10.0.0 was written in 2001 when OS X 10.1 had just been 
released! There have been a lot of bug fixes and changes in OS X since then. 
To accomodate for those changes (since Office was an early app) you have to 
apply updates.

Provided you have Office for 10.0.0 installed you can download and install 
the updates to 10.1.5 FOR FREE. This is common practice for *all* 
applications.

>My old Mac Performa was slow as can be but it never crashed and was
>totally reliable.  I hate this constant having to up-date, change,
>refigure, re-install.

Methinks you're viewing your old computer through the rose coloured glasses 
of nostalgia ;). OS X is sooo infinitely more stable than pre-OS X Mac OSes 
(if you don't fiddle with your hardware and you have enough RAM and run apps 
up-to-date you should *never* experience an OS crash... I have had the grand 
total of one crash since I upgraded to OS X 10.3 and that was due to Virtual 
PC 5.0.4 (which is probably a little too old for OS X 10.3) not playing nice 
with the screen saver/password protect (which is perhaps the app with the 
worst track record for causing problems (screen saver/password protect)).

>Why can't computer manufacturers just make a good product and leave it
>alone?

They've got it down pat for the most part. You've potentially got a lemon in 
there somewhere (either software or faulty hardware). I've got a PB G3/400 
and couldn't be happier. It *never* crashes if I don't do really dumb things 
(like pulling out the DVD-ROM whilst the computer is awake or running a 
really old version of Virtual PC)).

Anyway, good luck. Download and install those (three) Office 10.1.5 updates 
to which I pointed. They are FREE and they WILL DEFINITELY fix some (and 
perhaps even all) of your Office problems. Run the installers in the order 
recommended by MS: 10.1.2, followed by another and finally by 10.1.5. 10.1.2 
is the single-most important update you could apply to your Office apps!!!

The floppy disk problem won't be fixed by those bug fixes but that's because 
floppy support is an afterthought in OS X.

Eric.

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