[BNU] off topic braille plus
- From: richard fiorello <richkar1@xxxxxxxxxxxxxx>
- To: Braillenote <braillenote@xxxxxxxxxxxxx>
- Date: Tue, 21 May 2013 10:53:45 -0400
Hi;
I hope this goes to the correct address because I have been
getting out of office auto reply messages but the address looks
correct.
I had the opportunity to see the new braille plus last year at a
c b and there are two things you and the taxpayers that are
buying this should consider. First of all if the battery dies it
has to go back and we don't want to think how much a replacement
will cost. To me the fact that the battery isn't user changeable
is serious!
Secondly, the unit isn't made by aph its made by level star. If
you have a service issue it has to go back to aph first, they
look and generally can't fix it so they send it off to level
star. After level star fixes the unit they send it back to aph
not the customer and aph then sends it back to you. I owned the
original braille plus and loved it but when it had to go back for
servicing it took forever.
Unfortunately both hims and humanware are using similar operating
systems although it seems that hims is more eager to make changes
to keep there unit as functional as possible.
richard
sent from my braille note
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