Nadine:
You should definitely get another charger. Before ;you do, make sure
that the other cord you mentioned in your last message fits the Touch.
Do this without plugging in the other end, so there is no current,
just in case there is a mismatch. if the other cord is also loose in
the Touch's socket, then you need to return the Touch for a warranty
repair. Use the wall charger, from the Touch so that you know you are
giving the unit the correct amount of power even if you can use your
other cable.
Rob
On 8/2/16, Nadine Riches <Nadine.riches@xxxxxxxxxxx> wrote:
Hi everyone,
Last Wednesday I picked up my shiny new BrailleNote Touch, and while this is
very exciting, it's also a little baffling. I am completely new to keysoft
and android, so I'm sure I'll be flooding the list with questions.
The most pressing things at the moment are my power supply and connecting to
Dropbox. First, the power supply seems to be dodgy, or else I've broken it
somehow. It says to put it in with the two pins facing downward and not to
force it, so I didn't, but its connection to the unit is very loose and it
wobbles about and therefore doesn't seem to be charging consistently. Do I
need to buy another one from Humanware, or can I use another cable with a
micro USB charger, like the one I have for my bluetooth keyboard.
The second thing is I need quite urgently to connect to my dropbox account.
I downloaded the dropbox app, and when I open it it asks me to sign in, so I
give it my email and password. I get an email on my iPad to say that I have
connected an Android device to dropbox, but on the BrailleNote I just get
tossed back into the main menu. Dropbox doesn't open.
I have a dropbox account for myself, and a google drive account for work,
and on my iPad I use a program called AirFile which allows me to have the
two accounts together logged into the one app, so I can move files between
them. I thought I might need a similar app for the BrailleNote, so I
downloaded one called Rainbow Drive. Again, when I give it my dropbox
details to connect it, I get an email from dropbox saying this has happened,
but Rainbow Drive tells me that connection to dropbox failed.
If anyone has any ideas, I'd very much like to hear them. And just as an
aside, I downloaded Kindle and the BrailleNote won't let me sign into that
either, which is very disappointing as I'm very eager to give that a go :)
Thanks,
Nadine-------------------------------
BNU: BrailleNote Users - a forum for users of BrailleNote family of products
from Humanware.
Website: www.braillenoteusers.info
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