Yes that update has occurred. You may want to check on your keyupdater app on
the touch. It should tell you if you are up to date. aa a a
On August 27, 2016 3:55:05 PM PDT, Peter Greco <peter.19.greco@xxxxxxxxxxx>
wrote:
Hi Son
Here's some information from Greg that hopefully will help you!
By the way, has this update happened yet?
Greg sent this about a month or more ago?
Peter
Here's Greg's message
Hello Peter
I was about to leave the office for today but just saw your
message. When you power down the device for 15 seconds, it is
the equivalent of hard shutting down a PC. You always run the
risk of corrupting your hard drive just as on a pc when you hold
the power button. This sounds like what has happened in your
case. To fix this you will need to factory reset the device
using our support menu. This will not be necessary after the
update to version 1,01 coming very soon. In the future if
possible, always hold the power button to bring up the shut down
menu and choose to power off from there.
To factory reset via the support menu, do the following:
1. Ensure the Touch has charged past 50 percent.
2. unplug it from the wall and hold power and home button until
you receive a vibration
3. Continue holding them for a couple seconds after the
vibration, then Release power but continue holding home until you
see the menu appear on the display. "Press home for options.
Press home
4. Press the far right thumb key until you find Wipe datast
factory reset and activate it with the router key
5. Navigate down using the far right thumb key to the partician
which says Yes after you go past several that say "No" and
activate it with the router key
I believe it will then wipe your data and restart. If it does
not, then press the router key on the reboot option.
As I say, this will wipe your data completely but will leave
you with a perfectly working internal storage. After 1,01 we
have a system check option from this menu which allows you to
check for any corruption and fix it.
Good luck and I hope this helps.
----- Original Message -----
From: sonar mate <ilovecountrymusic483@xxxxxxxxx
To: Braille Note <braillenote@xxxxxxxxxxxxx
Date sent: Sat, 27 Aug 2016 17:48:07 -0400
Subject: [BNU] BN Touch has been biton by the freeze bug at boot
up. Please.
Helo all.
This has been brought up before, but Looks like my bn touch has
been bit
by the nasty bug whare the unit freezes during the boot up
prosses. I
get the spining dot, but then after about about a minute it just
shows a
simble of sorts. I know someone on the list had this problem,
but not
sure what they did to fix it. Any ideas? Thanks.
--
Sent using sonar GNU Linux
-------------------------------
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BNU: BrailleNote Users - a forum for users of BrailleNote family of
products from Humanware.
Website: www.braillenoteusers.info
IMPORTANT: By default, replies will be sent to individuals. If you feel
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