Hi this is Kenny. Her is the error message and the information. Is there a way this error can stop coming up when I hit the renew link on the upload page because th9is is can get real frustrating. Web Error -1001 The most likely cause of this error is typing in the URL or bookmarking a page that must be navigated to in a controlled manner. While it is usually allowable to type in or bookmark a URL, some pages are protected to avoid displaying incorrect information on the page.