I cannot add much to what Sue, Paula, and Cindy have already said. I hope that, for the sake of what BookShare can truly be, that the staffing and technical issues can somehow be resolved as the volunteer community seems to be working in a vacuum without direction from on high and it's hard to imagine that this situation can prove successful over the long run. Best of luck to you, Peter, in whatever the future holds and that your BookShare employment experience proves an asset in your future work endeavors. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.