My grandson took his girlfriend's iMac into Mac Outpost to see what they could do about a failed hard drive. She didn't back up anything and of course would like to retrieve photos and or repair the drive. Mac Outpost charged them $90 but didn't do a thing so now they are wondering where else to take it. With just Outpost on the scene is there any repair shop in the city? Any recommendations, anyone? —Bill McGrath PS: This happened to me several years ago. I took a malfunctioning Apple printer in, paid the shop charge, and after about two weeks without hearing from them I retrieved my printer—it was still sitting on the floor where I had left it. --- The group web site is at http://muglo.ca/Welcome_to_Muglo.html Manage your account options at //www.freelists.org/list/muglo