[BNU] starting the Touch after recharging a completely dead battery

  • From: Peter Greco <peter.19.greco@xxxxxxxxxxx>
  • To: Nadine.riches@xxxxxxxxxxx, braillenote@xxxxxxxxxxxxx
  • Date: Wed, 03 Aug 2016 13:41:51 +0930

My Touch's battery went completely dead. When I tap the on - off switch I get the message "charging" and a percentage on the braille display for a few seconds and then it goes blank?
What can I do from here please to allow me to use it?
Peter

----- Original Message -----
From: Nadine Riches <Nadine.riches@xxxxxxxxxxx
To: "braillenote@xxxxxxxxxxxxx" <braillenote@xxxxxxxxxxxxx
Date sent: Wed, 3 Aug 2016 03:44:53 +0000
Subject: [BNU] Hi from a new BrailleNote Touch user, and some questions

Hi everyone,

Last Wednesday I picked up my shiny new BrailleNote Touch, and while this is very exciting, it's also a little baffling. I am completely new to keysoft and android, so I'm sure I'll be flooding the list with questions.

The most pressing things at the moment are my power supply and connecting to Dropbox. First, the power supply seems to be dodgy, or else I've broken it somehow. It says to put it in with the two pins facing downward and not to force it, so I didn't, but its connection to the unit is very loose and it wobbles about and therefore doesn't seem to be charging consistently. Do I need to buy another one from Humanware, or can I use another cable with a micro USB charger, like the one I have for my bluetooth keyboard.

The second thing is I need quite urgently to connect to my dropbox account. I downloaded the dropbox app, and when I open it it asks me to sign in, so I give it my email and password. I get an email on my iPad to say that I have connected an Android device to dropbox, but on the BrailleNote I just get tossed back into the main menu. Dropbox doesn't open.

I have a dropbox account for myself, and a google drive account for work, and on my iPad I use a program called AirFile which allows me to have the two accounts together logged into the one app, so I can move files between them. I thought I might need a similar app for the BrailleNote, so I downloaded one called Rainbow Drive. Again, when I give it my dropbox details to connect it, I get an email from dropbox saying this has happened, but Rainbow Drive tells me that connection to dropbox failed.

If anyone has any ideas, I'd very much like to hear them. And just as an aside, I downloaded Kindle and the BrailleNote won't let me sign into that either, which is very disappointing as I'm very eager to give that a go :)

Thanks,
Nadine-------------------------------
BNU: BrailleNote Users - a forum for users of BrailleNote family of products from Humanware.
Website: www.braillenoteusers.info

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-------------------------------
BNU: BrailleNote Users - a forum for users of BrailleNote family of products 
from Humanware.
Website: www.braillenoteusers.info

IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply 
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  • » [BNU] starting the Touch after recharging a completely dead battery - Peter Greco