Mike, I had to post this to the list because for some reason your E-mail to me has disappeared. I wanted you to know that when I opened the file in Kurzweil, I too got a very good scan result. I guess that means all the problem is with MS Word, but why? If you wouldn't mind, will you please respond with your E-mail address and this time I will enter it in my address book as there are other questions I would like to ask you. Thank you. Jill