Re: How best to get Oracle to divulge "proprietary information"
- From: Nuno Souto <dbvision@xxxxxxxxxxxx>
- To: "Oracle Freelists.org" <oracle-l@xxxxxxxxxxxxx>
- Date: Wed, 4 Oct 2006 07:28:32 +0800
Quoting Tim Gorman <tim@xxxxxxxxx>:
> I'm sure that Oracle Legal goes ape on a regular basis on having *any*
> bug text exposed on MetaLink. They don't give a darn about the
> advantages to customers trying to diagnose problems -- they are
> concerned only with the liabilities involved and the resulting potential
> financial exposure, and that exposure is considerable. Think about it.
I've thought about it and I still can't see the problem.
It all depends on what is written on the bug text or
how the whole thing is organised so others can check
if there is a bug in a specific area.
Confidentiality of bugs is not an argument to sustain
inability to access that information. I couln't care less
for example who the customer is: that info could be blocked
from public eyes, while the rest of the text or a summary
at least is available. Plenty of ways to work around that
problem. Oracle's unwillingness in finding a solution to
let folks check bugs cannot be explained just by
confidentiality issues.
> be in violation of federal law on that. It's bad enough I just said
> that on an open forum, and it is purely hypothetical and speculative,
> but what if it is true?
I'd love to see the first lawsuit on this break the
Oracle usage agreement: that's what it's there for.
>
> Think about that, and just be grateful that *any* of the bug texts are
> exposed. Personally, I work each day with the expectation that they
> will disappear altogether.
Yeah, but bugs won't disappear, no matter how much we might
wish them gone. Much better to tackle the problem in a fashion
that avoids everyone else hiting the same bug. That is an
exposure as well, this time directly to Oracle: if I spring a bug
that Oracle knew about and didn't let me know after I asked,
I've got every right to hit back at Oracle for lost time...
--
Cheers
Nuno Souto
--
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