I now know that the emails that won't print out come from one of two senders. I have screenshots available now from one of these emails of the view in mail including inbox and preview pane and the view of print preview. The email is printing a color pic below the line but not the body of the email. I'll send thse to you if you send me an email directly. Theresa --- MUGLO information at <http://www.freewebs.com/muglo> Manage your account options at <//www.freelists.org/cgi-bin/lsg2.cgi>