[muglo] AppleWorks Help Viewer Problem

From: Leith Peterson <leithriver7@xxxxxxxxxxxxx>
To: MUGLO <muglo@xxxxxxxxxxxxx>
Date: Wed, 11 Oct 2006 21:17:13 -0400
I'm having a problem with Help Viewer in AppleWorks 6.2.9 on OS 
10.3.9.  Every time I try to access a link in AppleWorks Help, I get 
the message:

"AppleWorks does not know how to access the selected url...." and 
then it gives the url.

However, I can access the clipping files in AppleWorks.

I've gone on the Apple discussion forum re AppleWorks and I see there 
are a few posts relating to this topic or other problems with Help 
Viewer.  The posts mention two articles in Apple Knowledgebase: 25667 
and 43002.  However, I've tried all the suggestions listed and it 
made no difference.

One post mentioned the XLab website's lengthy discussion about 
problems with Help Viewer and what to do.  Regarding this particular 
problem, the XLab suggested Resetting Help Viewer, Rule out 
Internet-Related Issues or Rule out Incompatible Items at Startup.  I 
haven't tried all these suggestions, but one of them was to reinstall 
Help Viewer with Pacifist.

I never got a response to my post below about Pacifist, but here's 
another reason why I may want to get it.  Has any one had any 
experience with Pacifist, or any suggestions about how to deal with 
this AppleWorks Help Viewer problem?

I suspect it may be a problem with Help Viewer itself, as I'm also 
having a problem with Help Viewer in terms of my Canon colour 
printer.  Although the Canon Help Viewer works, sometimes it takes a 
long time to load up a different screen, e.g. going from the home 
screen to a particular topic.

Please advise.  Thanks.

Leith

>Delivered-To: leithriver7@xxxxxxxxxxxxx
>>From muglo-bounce@xxxxxxxxxxxxx Sat Sep 30 11:40:36 2006
>Delivered-To: porchlight.ca-leithriver7@xxxxxxxxxxxxx
>X-Original-To: muglo@xxxxxxxxxxxxx
>Delivered-To: muglo@xxxxxxxxxxxxx
>Date: Sat, 30 Sep 2006 07:40:26 -0400
>To: MUGLO <muglo@xxxxxxxxxxxxx>
>From: Leith Peterson <leithriver7@xxxxxxxxxxxxx>
>Subject: [muglo] Pacifist 2.0
>X-porchlight-MailScanner-Information: Please contact the ISP for 
>more information
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>Sender: muglo-bounce@xxxxxxxxxxxxx
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>Reply-to: muglo@xxxxxxxxxxxxx
>
>Has anyone used Pacifist 2.0?  According to the CharlesSoft website,
>Pacifist is a "shareware application that opens Mac OS X .pkg files,
>.dmg disk images...and allows you to extract individual files and
>folders out of them.  This is useful, for instance, if an application
>which is installed by the operating system beomes damaged and needs
>to be reinstalled without the hassle of reinstalling all of Mac OS X.
>Pacifist is also able to verify existing installations and find
>missing or altered files, and Pacifist can also examine the kernel
>extensions..."
>
>It works with OS 10.2 or higher, including Tiger, and got five mice
>from MacWorld.
>
>I was having a problem with my Safari 1.3.2 in OS 10.3.9, and someone
>suggested Pacifist to me as one possible solution.  I solved the
>problem just by deleting the preferences and restarting.  However, I
>though it might be useful if I ran into a problem with an individual
>application where a simple solution didn't work.
>
>Please advise.  Thanks.
>
>Leith
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[muglo] AppleWorks Help Viewer Problem

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