[BNU] Update on my bn touch problem.

  • From: matthew dyer <ilovecountrymusic483@xxxxxxxxx>
  • To: braillenote@xxxxxxxxxxxxx
  • Date: Wed, 12 Oct 2016 17:51:04 -0400

Hi all.


Today I called HW support regarding the frozen BN touch problem I had a few days ago. I Spoke with Sarah and aftert running through some tests and eben trying to disable keysoftt, I gave her my serial number and she is now doing some reaseach on the problem and should be hearing back from sometime tomorrow. I will report more when I hear back. BTW. I want to take the time to thank HW for being patient with me while we figure this out. Sarah thought my unit sounded like an alaarm after the lock screen came up. I thought that was kind of funny.


Matthew



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  • » [BNU] Update on my bn touch problem. - matthew dyer