Hi Anita, No, It is the same offer whether you go through a dealer or straight through HumanWare, both can offer you the $1,000 trade in value, but a dealer can and some do offer you free shipping or free oxford dictionary included with your trade in. just ask dealers who sell the HumanWare Apex. Regards, roger ADAPTIVE INFORMATION SYSTEMS INC. WE MAKE TECHNOLOGY ACCESSIBLE TO THE VISION IMPAIRED AND READING DISABLED ROGER A BEHM, PRESIDENT 1611 CLOVER LANE JANESVILLE WI 53545-1388 VOICE: 608-758-0933 TOLL FREE: 877-792-4768 Cell: (608) 346-7059 FAX: 608-758-7898 EMAIL: AISTECH@xxxxxxxxxxxxx WEB PAGE: WWW.ADAPTIVEINFORMATION.ORG ----- Original Message ----- From: Anita To: braillenote@xxxxxxxxxxxxx Sent: Wednesday, May 01, 2013 9:30 PM Subject: [BNU] Trade Question. Hi List, Is it cheaper to go through a dealer when trading in BrailleNotes than Humanware? Anita