[BNU] BNU] Re: BrailleNote not recognizing AC adapter
- From: John Patrick Houck <victimsofchange@xxxxxxxxxxx>
- To: Lucy Sirianni <lucysirianni@xxxxxxxxxxxxx>, Braillenote <braillenote@xxxxxxxxxxxxx>
- Date: Sun, 12 May 2013 16:05:32 -0500
Hello Lucy and list,
The adapter could be going out. A few things can cause this. A
short somewhere in the cord or damage in the box where the two
cords are plugged together.
There's also another possibility. Where the adapter plugs into
the braillenote, there is a small metal piece that inserts into
the plug. If there's internal damage where that piece is it will
cause the adapter to lose connection. This has happened on my
MPower and I know a few others that has experienced this
unfortunate damage. When this happens, eventually the metal
piece will finish breaking and the unit will no longer be
receiving power.
It is caused by the fact that the plug is sticking out from the
unit and can be bumped or the plug can catch on something. Over
time this can crack the internal workings where the adapter is
plugged in.
I have suggested to Humanware a few times that the chances of
this happening could be decreased by using an adapter with a 45
degree plug. This wouldn't stick out as far and in most cases
not be as likely to cause issues. I never received any feedback
from HW.
Hopefully it is something that is wrong with your adapter and not
your BN.
Sincerely,
John
---- Original Message ------
From: Josh Gregory <joshkart12@xxxxxxxxx
Subject: [BNU] Re: e: BrailleNote not recognizing AC adapter
Date sent: Sun, 12 May 2013 15:19:54 -0400
Interesting, could be the adapter not sure though.
Sent from my iPhone
On May 12, 2013, at 2:44 PM, Lucy Sirianni
<lucysirianni@xxxxxxxxxxxxx> wrote:
Yes, I've made sure that they are.
Thanks!
Lucy
----- Original Message -----
From: Josh Gregory <joshkart12@xxxxxxxxx
To: "lucysirianni@xxxxxxxxxxxxx" <lucysirianni@xxxxxxxxxxxxx
Date sent: Sun, 12 May 2013 14:38:07 -0400
Subject: Re: [BNU] BrailleNote not recognizing AC adapter
Are both pieces of the adapter firmly connected together?
Sent from my iPhone
On May 12, 2013, at 2:36 PM, Lucy Sirianni
<lucysirianni@xxxxxxxxxxxxx> wrote:
Hi all,
My BrailleNote seems to be recognizing the AC adapter only
intermittently... I get "AC adapter on" and "AC adapter off"
messages continually as I work, despite the fact that I've done
nothing with the adapter. Does anyone know why this may be
happening? Does it seem like a problem with the adapter or with
the unit itself, and what can I do to fix it?
Thanks in advance for any thoughts!
Lucy
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