Hi everyone, So sorry for the delay in responding to you all! The phone chat happened and I thought it went quite well. I'll post the notes from that later today. Three asterisks: details and longer posts coming this afternoon! Thanks so much for your patience! Best, Madeleine From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Sue Stevens Sent: Thursday, October 04, 2012 2:18 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Phone chat Hi folks, Did the phone chat take place the other day? Just wondering how it went. Sue S.