[bksvol-discuss] Re: OT Computer Problem

  • From: Chela Robles <cdrobles693@xxxxxxxxx>
  • To: bksvol-discuss@xxxxxxxxxxxxx
  • Date: Mon, 16 Aug 2010 12:31:26 -0700

Melissa, I have a sighted friend who can help you out, can I have your
permission to forward this to him and you can correspond to him to
help solve this issue you're having? He might need to not only know
the problem you're having, but OS and computer info as well. Good luck
and his name is Nathan Dyer.

On 8/16/10, Melissa Smith <mdsmith25@xxxxxxxx> wrote:
> I thought one of you techy folks might be able to help. I've had this
> happen twice now that I know of. My computer will appear to be working
> fine, but the screen is nothing but stripes. I say it appears to be
> working fine, because my screen reader is not having any trouble reading
> things, and I'm able to do everything. As a matter of fact, it is like
> that as I compose this message. The only reason I know it is like this
> is that I was going to show something to a sighted person who told me
> that there was nothing on the screen but stripes. It is not my normal
> screen saver, and nothing seems to get rid of it. I just complete shut
> my computer down, and waited about 20 minutes before turning it back on
> and it is still the same way. The last time this happened I shut it down
> a couple of times to no avail, so shut it down for the night, and
> decided to deal with it in the morning. Well, the next morning
> everything was fine, no stripes. Any ideas what is going on? Feel free
> to contact me offlist at mdsmith25@xxxxxxxx .
> Thanks,
>
> --
> Melissa Smith
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