[bksvol-discuss] Re: News on Files in the Volunteer Workflow the Originate from Publishers as PDF

  • From: "Kim Friedman" <kimfri11@xxxxxxxxxxx>
  • To: <bksvol-discuss@xxxxxxxxxxxxx>
  • Date: Sat, 21 Aug 2010 02:15:52 -0700

Hi, Roger, I think you did understand correctly, they will still have the
.rtf file extension on them because they will have been converted from .pdf
files. Regards, Kim. 

-----Original Message-----
From: bksvol-discuss-bounce@xxxxxxxxxxxxx
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Roger Loran Bailey
Sent: Friday, August 20, 2010 11:51 AM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: News on Files in the Volunteer Workflow the
Originate from Publishers as PDF

Do I understand correctly that these PDF to RTF conversions will appear in
the checkout list?


_     _      _

"Those who produce should have, but we know that those who produce the 
most - that is, those who work hardest, and at the most difficult and most 
menial tasks, have the least." - Eugene V. Debs


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----- Original Message ----- 
From: "Scott Rains" <scottr@xxxxxxxxxxxx>
To: <bksvol-discuss@xxxxxxxxxxxxx>
Sent: Friday, August 20, 2010 2:14 PM
Subject: [bksvol-discuss] News on Files in the Volunteer Workflow the 
Originate from Publishers as PDF


Volunteers,

Yesterday staff from various departments met about volunteers proofing the 
PDF files mentioned by Jim Fruchterman and Betsy Beaumon in their letter to 
the list. Afterward Pavi Mehta, a volunteer consultant (Christine Lu), and I

met to continue data gathering and analysis for the Volunteer Department 
strategic planning process. Following this Rick Costa and I touched base on 
the details of converting the files and preparing documentation for you.

The first meeting established the workflow steps involved. The second 
meeting reminded us how important it is to collect data as we change or 
develop new processes. The third moved us from talk to action. This email is

to anticipate a few questions you may have while you wait for these files to

appear in the queue:

1) Bookshare will convert the PDF files to RTF before you receive them.

After PDF to RTF conversion Rick will do some cleanup using macros he has 
written before the files are placed in the queue to be proofed. Files that 
originate as PDF will be tagged in the filename for ease of identification 
in the queue. Since the files will flow through the existing queue and come 
to you as RTF your workflow will be similar to working with books that 
originated as scans of physical books.

2) Documentation will be prepared to answer technical or workflow questions.

You will come to recognize clusters of errors that are typical of PDF to RTF

conversion. These will be slightly different than print to RTF via OCR 
errors. We are developing a tip sheet to alert you to what we have learned 
about typical PDF to RTF scannos. As always your further observations and 
solutions will be valuable as additions to training materials. Keep in mind 
our new file-sharing policy as you work out for yourselves how to take on 
new volunteer tasks. Your innovations involving teaming will be of interest 
to us all.

3) New data gathering practices are evolving

As we roll out new ways to address the bullet points in Jim and Betsy's 
letter such as this task, textbooks, BSO of Fair and Good quality books, and

adding metadata we will be asking volunteers to participate in various forms

of feedback, including inviting specific volunteers to test processes. 
Details will follow as available.

4) We want to combine automation with transparency

In general we are moving toward a system where it is easier to identify who 
touched a piece of work at each stage. For example, it is sometimes helpful 
for a proofer to ask a question directly to a book's scanner. To help with 
our transparency goal please adopt the practice of checking to see your 
email address is available and including notes to the next person in the 
process where appropriate. As we automate some procedures so we can break 
tasks down into smaller bits or move larger volumes more quickly we are 
working to be certain that automated communications are clear while real 
humans remain within easy reach for unexpected situations.

5) Response time to questions on PDF files will vary

The addition into the volunteer workflow of files that originate as PDF is 
not one of the automated processes. In fact, it will be a manual process 
falling largely on Rick at every stage. Since you will receive RTF files but

not the PDF or a TIFF your questions referring back to the original PDF will

be one more step requiring Rick's time. We are aware that this is a design 
bottleneck. As we test this workflow we may find that the best solution 
involves reserving these files for a limited number of volunteers who accept

them on assignment. This option is under discussion but not decided upon 
yet.


6) It is too early to announce a date when converted PDF files will flow 
into the queue.

A safe projection on when would be to vaguely say, "in September."

Finally, everyone on the list has noted the high volume of posts. I think 
everyone appreciates the discipline it takes to try to keep up with that 
flow and to limit some of the more fun posts that are part of 
community-building. Thank you.

Here, to remind us why we have been so focussed lately I recap the bullet 
points from the letter on seven newer volunteer-related items we are working

on simultaneously:

.       Determining safe books to scan with our new PQ influx

.       Proofing PDF files

.       Working with new international titles, publishers, languages and new

communities of Bookshare volunteers

.       Proofing textbooks

.       Metadata

.       Quality improvements

.       Image description

Thanks for all the work you do!

Scott Rains
Benetech Fellow, Bookshare Volunteer Department
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