Ecartis lets you keep a bank of textfiles that can be automatically attached to posts (ie, headers and footers), sent to users under certain circumstances, etc. The information below is mostly meant for list administrators.
This file is just a FAQ. It's a really good idea to have one of these, to avoid getting "dumb questions" on the list, or in the admin/moderator mailboxes.
This file is mailed to anyone who tries to post to a closed-post list when they're not subscribed to it.
This file is sent to anyone who posts to a list but is not a subscriber.
This is simply text that's appended to each list message. It's generally a good idea to have one of these to store things like the list's homepage, administrator, how to unsubscribe, etc.
This only applies if your list has a posting password. If the author of the message doesn't supply the password header along with his post, he's sent this file. Include information here on what they've done wrong and how to fix it.
This only applies if your list has a subscriber ACL (Access Control List). This file is sent to anyone who attempts to subscribe, but fails the ACL subscription check.
This only applies if your list has a subscriber ACL (Access Control List). Put in here regular expressions against which a user's address will be compared when they try to subscribe. If an address doesn't pass the check, they won't be subscribed.
This file is sent to users who try to post if the NOPOST flag has been set on their email address. The NOPOST flag (set by an admin) prevents users from posting until it is removed.
This file is sent to a user when their subscription or post to a list is rejected because they've been blacklisted.
This file is sent to new moderators when the MODERATOR flag is set on their email address. It's a good idea to include things like list policies, where/how to access the web interface, etc.
This is simply text that's stuffed at the top of every post. This can get repetitive and annoying! It's probably only a good idea to use one on lists that serve as newsletters and the like.
This file is sent to anyone who tries to subscribe to a closed-subscription list (i.e., one that doesn't allow anyone to subscribe to it).
This file is mailed to a user when they unsubscribe. It may be a good idea to leave things like "sorry to see you go," and "you're always welcome on our list," and "you were always my favorite subscriber." Really make their eyes well up here. :)
This text is sent to a user who fails an overquoting check. This only applies if you've enforced limits on how much text can be quoted in a post.
This file is mailed to users when they subscribe. It's a really, really good idea to use this file. Send users things like list policies, how to unsubscribe, etc. Suggest that they "keep this email for future reference."
This only applies if you allow digests of this list to be sent (i.e., if you've got the 'no-digest' option set to 'no'. This is a Footer File attached to digests.
See above "Digest Footer File," but this one goes at the top of digests.
This file can be used to prevent users from sending things like "PLEASE GET ME OFF YOUR LIST" directly to the list. Instead, dumb messages like this one are sent to moderators for more intelligent handling. The default file is pretty good, but you may want to add more to it as necessary.
This file contains regular expressions that is used to detect if the person posting is a spammer. It's hard to catch them, but not too bad if they use expressions like 'You can NOT miss this opportunity!!!!!' and so forth.
This file is sent to anyone who is unsubscribed from the list due to messages being sent to them being bounced. Ecartis automatically handles bounced messages (i.e., messages that are returned due to 'mailbox full' errors), and will automatically unsubscribe people who constantly bounce messages. We call these "Rubber people."
This file is mailed to a user who's set on vacation rather than being unsubscribed when bouncing a lot of messages.
This file is sent to a user who was 'tempbanned' when the tempban expires.
File to be sent to a user when an admin puts him on tempban.
This is NOT a confirmation of unsubscribing! This informs subscribers of how to proceed to verify or confirm the not-yet-complete unsubscribe process. If you'd like to say "you've been unsubscribed, thanks for joining," put this text in the goodbye file.
Need some textfile samples? Here are few to get you started.