RE: OT: Windows XP computer and Ctrl Key sticks. - Problem Expanded
- From: "Administrator" <Administrator@xxxxxxxxxxxxx>
- To: "Exchange List" <exchangelist@xxxxxxxxxxxxx>
- Date: Mon, 28 Jul 2003 16:50:13 -0400
I agree about the spy-ware. Does the problem only occur on the user's
profile (that particular user)?? If you login to his machine, do you
experience the same problem? If you don't face the same problem then
you can simply login as an admin, move the user's profile to let's say
C:\ and then have the user login again to create a new profile. Then,
you can move all docs, PST or PAB files and favorites back from the old
profile to the new one. DO NOT copy everything from the old profile as
you might copy some file that might be causing the profile. Also, just
as a suggestion, it would be probably a wise thing to convince your
management to remove the DOMAIN USERS from the Local ADMINISTRATOR group
so that the user does not have the ability to install software from the
internet. You will face some problems at times when installing valid
programs but that's where you come in place as an admin to figure out
what files or registry keys the program is trying to modify and then
give them permissions to those files/directories and/or registry keys
only. NEVER give them "Modify" permission to the Windows folder.
We have had a great success in avoiding tremendous number of problems we
used to face with NT due to users' lack of knowledge or excessive power
on their box! This might sounds like communism by restricting users but
it's the best way to avoid and reduce/eliminate problems like this and
focus on real problems!
Another thing you might want to check is open the registry under the
user's profile who is having the problem, delete any unnecessary items
from the \SOFTWARE\Microsoft\Windows\CurrentVersion\Run key in both
HK_LOCAL MACHINE and HK_CURRENT_USER
Check the STARTUP folder for both "All Users" profile and the user who
is having the problem for any suspicious programs.
Hope this helps!
Matt
-----Original Message-----
From: Kim Vandegrift [mailto:kim.vandegrift@xxxxxxxxxxxxxxxx]
Sent: Monday, July 28, 2003 2:03 PM
To: Exchange List
Subject: [exchangelist] RE: OT: Windows XP computer and Ctrl Key sticks.
- Problem Expanded
http://www.MSExchange.org/
If you're thinking along the lines of something installed via visiting a
website ... maybe something spy ware related why don't you try some
spybot search and destroy software. You may find something after a scan
with it.
-----Original Message-----
From: John Tolmachoff (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx]
Sent: Monday, July 28, 2003 1:36 PM
To: [ExchangeList]
Subject: [exchangelist] RE: OT: Windows XP computer and Ctrl Key sticks.
- Problem Expanded
http://www.MSExchange.org/
Thank you for providing more details. This is why it is always important
to
explain things out a bit when posting a problem.
Try looking at what programs are starting automatically and also doing a
search on new files within the last 2 days.
John Tolmachoff MCSE CSSA
Engineer/Consultant
eServices For You
www.eservicesforyou.com
> -----Original Message-----
> From: Technical [mailto:tech@xxxxxxxxxxxxxxxxxx]
> Sent: Monday, July 28, 2003 10:14 AM
> To: [ExchangeList]
> Subject: [exchangelist] RE: OT: Windows XP computer and Ctrl Key
sticks. -
> Problem Expanded
>
> http://www.MSExchange.org/
>
> Hi All
>
> It is on a laptop so swapping keyboard is not possible.
>
> If I boot to DOS i can type without any problems.
>
> If I boot to windows xp I am able to log on without any problems and
use
the
> computer for a few moments until all the programs that start have
started
> and then the keyboard thinks the Ctrl key is pressed down.
>
> I have asked the user what website he has visited, what he has
downloaded
> and what attachments he has opened from friends etc. He says nothing.
>
> End result is that is was working fine yesterday and not today. In dos
the
> keyboard works fine.
>
> I am sure it must be an installed program that he has installed
without
> knowing. Like the programs that disable the windows key for game
playing
> etc.
>
> Any pointers would be greatly appreciated.
>
> Many thanks to you all,
>
> Frustrated Admin
>
>
>
> -----Original Message-----
> From: John Tolmachoff (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx]
> Sent: 28 July 2003 18:02
> To: [ExchangeList]
> Subject: [exchangelist] RE: OT: Windows XP computer and Ctrl Key
sticks.
> - Problem Expanded
>
>
> http://www.MSExchange.org/
>
> Since you did not get my drift, try changing the keyboard.
>
> Never overlook the simple things.
>
> John Tolmachoff MCSE CSSA
> Engineer/Consultant
> eServices For You
> www.eservicesforyou.com
>
>
> > -----Original Message-----
> > From: Technical [mailto:tech@xxxxxxxxxxxxxxxxxx]
> > Sent: Monday, July 28, 2003 9:36 AM
> > To: [ExchangeList]
> > Subject: [exchangelist] RE: OT: Windows XP computer and Ctrl Key
sticks.
-
> > Problem Expanded
> >
> > http://www.MSExchange.org/
> >
> > Hi
> >
> > The computer thinks that the ctrl key is pressed down. Trying to
type in
> > Word is not possible. Pressing v simply pastes the clipboard as if
Ctrl
> was
> > pressed.
> >
> > If I start STICKY keys and the press a key say "a" it will type "a"
to
the
> > screen and then turn off STICKY Keys so once again Ctrl is pressed.
> >
> > I am guessing this is caused by an unwanted program/service running
on
the
> > computer.
> >
> > Has any one got any ideas?
> >
> > Frustrated Admin
> >
> >
> >
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