Just got off the phone with Microsoft (2 hours and 4 tekkies)and they have confirmed that there is no support in Exchange2003 for mobile users other than: a: using OWA b: using outlook2003 RPC So if you have teleworkers using outlook 97-2002 (e.g. everyone as office2003 is beta) forget upgrading to server 2003 in the forseable future as it wont work. The only 'workaround' they can advise is a tedious VPN solution which the means the user has to recreate the outlook profile prior to each and every login. So much for progress! Thought I'd let you all know. Ryan