Re: Exchange stops server shutting down correctly.
- From: <paul_lemonidis@xxxxxxxxxxx>
- To: "Darryl L. Adams" <dadams@xxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 11 Jul 2003 17:17:15 +0100
Hi Darryl
Sorry for the delay in replying. I have only just received this. I raised an
incident with Microsoft and it is not a fault. It is to do with the way Windows
shuts down. Look at TechNet articles 203878, 146092 and 246287.
Basically Windows sends out stop commands to all the services upon receiving a
shutdown request. One of these is to the Exchange System Attendant. This in
turn sends a shutdown request to all the dependent services. Thus it then waits
for 10 minutes for the Information store to report is has shutdown while
waiting for the Information Store to report the fact it has shutdown. However,
because the Information Store service has just shutdown it cannot report back
to the System Attendant and hence the System attendant never reports back the
core OS. This in turn means you wait 10 minutes and then the system is forced
down.
That is my understanding of it. There are two ways around it. The first one is
to write a log off script that manually stops the SA from within the GUI when
shutting down. This of course has one major problem if security is an issue.
You won't be able to logoff without stopping the services. The other way is to
edit the registry and amend the timeout but this could lead to corruption of
the IS if the time period is too short. Of course another option is to always
stop the services before shutting down or rebooting the machine.
I am not totally happy about this and feel this is one area where Linux (I hate
Linux in case you are wondering) is better than Windows as when it shuts down
it displays on the screen exactly what it is doing at every stage.
Hope that helps. Please don't hesitate to get back to me if I can help you
further.
Bye for now.
Paul Lemonidis.
----- Original Message -----
From: Darryl L. Adams
To: Paul Lemonidis
Sent: Friday, July 11, 2003 4:08 AM
Subject: RE: Exchange stops server shutting down correctly.
Paul,
I am currently have the exact same problem with the long shutdowns. I see you
posted your message a few days ago. Have you had any look finding an answer.
The server would reboot fine before installing Exchange.
History >> I am running Windows 2003 (gold code) but have also seen the
problem with Widnows 2000 install. My server is a Dell 1400 SC with dual PIII
1GHz processors and 768 MB Ram. I have the Dell Perc 2 (dual) raid controller.
If you can shine any light on the matter, it would be greatly appreciated.
Darryl
-----Original Message-----
From: "Paul Lemonidis" <paul_lemonidis@xxxxxxxxxxx>
Sent: 7/4/2003 8:14:40 AM
Subject: Exchange stops server shutting down correctly.
Dear all
I appreciate that Exchange 2003 is very new and that this
may not be the right forum but I have a problem and hoping
perhaps someone can help me please.
If I do not stop the Information Store on my new Exchange
2003 machine prior to rebooting it (Windows 2003) the
server takes 10 minutes to shut down before even
rebooting. If I stop the IS first it takes about 2
minutes. Has anyone got any ideas please?
Many thanks in advance.
Regards,
Paul Lemonidis.
.
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